Frequently Asked Questions

1. What are the prices of your software?
2. What is included in the price?
3. How do I obtain an evaluation version of your software?
4. How do I purchase your software?
5. What is the difference between the evaluation & standard versions?
6. The software I downloaded doesn't work - why?
7. How big is the Engineering Tools download file size?
8. What credit cards do you accept?
9. Do you accept purchase orders or checks?
10. Can I get a site license or purchase multiple copies?
11. What are the Warranty and Return Policies?
12. Can I get a printed manual?
13. How do I get support?
14. How can I contact your Sales Department?

In case, you experience a problem with any Engineering Tools Software, it is essential that you let us know the following information:
What went wrong
What did you expect to happen
What version of Engineering Tools are you using (eg. 2.0)
What is the make and model number of your Handheld or Desktop

Remember, the more you tell us, the more help we can be.
We would also like to request our users to read the FAQ and the User Manuals carefully before posting a question here.
Click here to send a message to Enggtools.com Support